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Final Examination

BAM 411 Human Resource Management

12. Strategic human resource management refers to ________.

a. extending a firm’s sales, ownership, and manufacturing to new markets

b. emphasizing the knowledge, education, training, skills, and expertise of a firm’s

workers

c. formulating and executing human resource policies and practices that produce the

employee competencies and behaviors the company needs to achieve its strategic aims

d. planning the balance of internal strengths and weaknesses with external opportunities

and threats to maintain competitive advantage

13. Which term refers to letting vendors abroad provide services for a firm?

a. offshoring

b. data warehousing

c. application service providers

d. external work systems

14. HR managers who pass certification exams in human resource management are

knowledgeable in all of the following aspects except:

a. information technology

b. employee and labor relations

c. strategic management

d. occupational health and safety

15. Of the ten most serious ethical issues, how many were HR related?

a. four

b. ten

c. six

d. seven

16. Title VII of the 1964 Civil Rights Act prohibits discrimination based on all of the following

characteristics except:

a. sexual orientation

b. color

c. religion

d. race

17. ________ made it unlawful to discriminate in pay on the basis of sex when jobs involve

equal work, require equivalent skills, effort, and responsibility, and are performed under

similar working conditions.

a. Age Discrimination in Employment Act of 1967

b. Equal Pay Act of 1963

c. Title VII

d. Executive Order 11246