Communication is essential to leadership success, but knowing how and when to use your business communication tools often takes time and practice. Consider the following case study:
You are the manager of a team of workers, and Diego is one of your employees. Before joining your department three months ago, Diego worked six months in another area. Since assigned to your unit, Diego has been repeatedly late for work or absent. Other employees are complaining. You’ve learned that Diego had a similar problem in the other department.
Company policy states that if an employee is warned of such a problem and the behaviors continue, the individual may be given a three-day suspension without pay.
One important item to consider: Diego, when he’s on the job, is a top performer and someone you definitely want to keep on the payroll. He can run circles around the other people. He just has problems with tardiness and absenteeism.
Your goal with this assignment is to create a comprehensive communication strategy to correct Diego’s performance issue. You plan to schedule a face-to-face meeting with Diego to address the matter. First, you must notify Diego of the meeting via email. Next, you must plan the agenda for your face-to-face meeting with Diego.
Step One: Email – Create an email for Diego to notify him of the meeting. Use Chapter 6: Formatting for Correspondence (pp. 133-147) in Business and Professional Writing: A Basic Guide by MacRae to help you format your email. For the body of your email, use Chapter 8: Bad News Letters (pp. 162-173) as your guide.
When composing your email, consider the following questions:
Based on your answers, include the date, time, and location for the meeting in the body of your email.
Step Two: Face-to-Face Meeting Agenda – Every successful meeting has a pre-planned agenda. Read the following guidelines on How to Conduct an Effective Disciplinary Interviewby Ruth Mayhew.
When creating your meeting agenda, consider the following questions:
We value our customers and so we ensure that what we do is 100% original..
With us you are guaranteed of quality work done by our qualified experts.Your information and everything that you do with us is kept completely confidential.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
The Product ordered is guaranteed to be original. Orders are checked by the most advanced anti-plagiarism software in the market to assure that the Product is 100% original. The Company has a zero tolerance policy for plagiarism.Read more
The Free Revision policy is a courtesy service that the Company provides to help ensure Customer’s total satisfaction with the completed Order. To receive free revision the Company requires that the Customer provide the request within fourteen (14) days from the first completion date and within a period of thirty (30) days for dissertations.Read more
The Company is committed to protect the privacy of the Customer and it will never resell or share any of Customer’s personal information, including credit card data, with any third party. All the online transactions are processed through the secure and reliable online payment systems.Read more
By placing an order with us, you agree to the service we provide. We will endear to do all that it takes to deliver a comprehensive paper as per your requirements. We also count on your cooperation to ensure that we deliver on this mandate.Read more