Crucial Conversations

The assignment is a minimum of three pages in length (not including title page, references, etc.). 1. Summarize the steps to having a successful crucial conversation as presented in the Crucial Conversations video (separate key components into different paragraphs). 2. Relate a minimum of two of the steps to having a crucial conversation in the video to a minimum of two concepts described in the Williams text, MGMT. Concepts from the Williams text, MGMT, must be cited using APA formatted in-text citations. 3. Which 1-2 steps, if applied, would enhance your current or future managerial skills? How? 4. Which 1 habit can you apply immediately? What results would you expect?

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