Quality and Cost

Graduate Programs Discussion Boards Discussion Boards (DB) are a key component of online learning. They foster the active participation of learners and dialog with fellow learners and instructors. Graduate-level courses require learners to create original posts to course DBs and to engage in dialogue by responding to posts created by others throughout the course. Original posts and responses should be substantive, and if references are made to the works of others, APA guidelines for in-text citations and references apply. Assignment Details This assignment has 4 parts: Review the Terminal Course Objectives, which can be accessed by clicking on the Course Information tab at the top of your screen, scrolling down to Course Objectives, and then selecting View Class Objectives. Answer the following questions: How will accomplishing these objectives support your success in management? What risks or challenges might a manager encounter if he or she has not mastered these objectives? Explain. What is continuous improvement and how does it affect the cost of quality? What are some examples of process improvement tools and approaches? How are they used? What are some examples of management quality initiatives? How do they help organizations achieve and maintain a competitive advantage? Assignment Objectives Calculate the costs associated with quality. Construct a process improvement by mapping, analyzing, and redesigning the process. Describe management quality initiatives such as TQM and Six Sigma. Discuss the opportunities provided by technology for businesses. Evaluate the quality control tools used to analyze and improve processes.

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